Returns & Refunds

Returns & Refunds

We offer a 14-day money back guarantee for items returned in the same condition as sold. 

Trade-ins, special orders and price reductions shall be subject to a restocking fee of up to 8%.

The credit processing fee of 2.5% is non refundable pursuant to our merchant services provider.

 

Preparing Your Return

To return a shipped item to Pangea Collectors, please follow these steps:

    • Notify us the basis of the return.
    • Affix the pre-printed return label to the box.
    • All returns will be inspected before a refund is issued.
    • A refund will be sent, excluding delivery charges, within 3 business days upon receipt of your item.